{"id":32691,"date":"2023-11-07T11:02:03","date_gmt":"2023-11-07T11:02:03","guid":{"rendered":"https:\/\/microloannexus.com\/personal-finance\/go-digital-or-else-citibank-tells-customers-to-ditch-paper-statements-or-lose-digital-access\/"},"modified":"2023-11-07T11:02:04","modified_gmt":"2023-11-07T11:02:04","slug":"go-digital-or-else-citibank-tells-customers-to-ditch-paper-statements-or-lose-digital-access","status":"publish","type":"post","link":"https:\/\/microloannexus.com\/?p=32691","title":{"rendered":"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access"},"content":{"rendered":"
\n

There\u2019s no more half-way point for some Citibank users. <\/p>\n

If you’re a retail banking and credit card customer who is active online but still get paper statements, Citibank says it’s time to go all digital and stop taking paper statements. And if you don\u2019t, the bank will cut off your digital access until you do.<\/p>\n

The bank stresses, though, that if you opt-in to go all digital and find it\u2019s not for you, you can request to go back to paper.<\/p>\n

Why does Citibank want you to do everything digitally?<\/h2>\n

For years, Citibank and financial services firms have been pushing customers to make the switch to digital. Not only is it more environmentally friendly and space saving, but businesses can cut costs and customers gain flexibility, experts say.<\/p>\n

Citibank said it can use the savings to invest in new digital features such as its recently launched Card on File capabilities that allow customers to view all merchants that have their credit card saved on their file or a new digital receipts feature rolling out this month.<\/p>\n

\n
\n
<\/div>\n<\/div>\n<\/figure>\n

How many people are affected by the campaign?<\/h2>\n

Only credit card and retail banking customers with active digital credentials are being targeted to switch over, the bank said. That represents a single digit percentage of\u00a0the bank\u2019s customers, Citibank said.<\/p>\n

People who currently receive braille or large print statements will continue to receive paper, as well as those showing signs of financial distress (e.g., are past due on payments or are over their credit limit), it said.<\/p>\n

New customers are already automatically enrolled in paperless statements, the bank said.<\/p>\n

Medora Lee is a money, markets, and personal finance reporter at USA TODAY. You can reach her at mjlee@usatoday.com\u00a0and subscribe to our free\u00a0Daily Money newsletter\u00a0for personal finance tips and business news every Monday through Friday.<\/em><\/p>\n

This article originally appeared on USA TODAY: Citi tells customers to go paperless or lose digital access.<\/em><\/p>\n<\/div>\n

Read the full article here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

There\u2019s no more half-way point for some Citibank users. If you’re a retail banking and credit card customer who is active online but still get paper statements, Citibank says it’s time to go all digital and stop taking paper statements. And if you don\u2019t, the bank will cut off your digital access until you do.<\/p>\n","protected":false},"author":1,"featured_media":24768,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[32],"class_list":{"0":"post-32691","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-personal-finance","8":"tag-featured"},"yoast_head":"\nGo digital or else: Citibank tells customers to ditch paper statements or lose digital access | Micro Loan Nexus<\/title>\n<meta name=\"description\" content=\"There\u2019s no more half-way point for some Citibank users. If you're a retail banking and credit card customer who is active online but still get paper\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/microloannexus.com\/?p=32691\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access | Micro Loan Nexus\" \/>\n<meta property=\"og:description\" content=\"There\u2019s no more half-way point for some Citibank users. If you're a retail banking and credit card customer who is active online but still get paper\" \/>\n<meta property=\"og:url\" content=\"https:\/\/microloannexus.com\/?p=32691\" \/>\n<meta property=\"og:site_name\" content=\"Micro Loan Nexus\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-07T11:02:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-07T11:02:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/10\/95cbfbd4f05a6b21474eaf61729b75b1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"News Room\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"News Room\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/microloannexus.com\/?p=32691#article\",\"isPartOf\":{\"@id\":\"https:\/\/microloannexus.com\/?p=32691\"},\"author\":{\"name\":\"News Room\",\"@id\":\"https:\/\/microloannexus.com\/#\/schema\/person\/e2d3b62d35ac325be68540d68dc6660a\"},\"headline\":\"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access\",\"datePublished\":\"2023-11-07T11:02:03+00:00\",\"dateModified\":\"2023-11-07T11:02:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/microloannexus.com\/?p=32691\"},\"wordCount\":349,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/microloannexus.com\/#organization\"},\"keywords\":[\"Featured\"],\"articleSection\":[\"Personal Finance\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/microloannexus.com\/?p=32691#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/microloannexus.com\/?p=32691\",\"url\":\"https:\/\/microloannexus.com\/?p=32691\",\"name\":\"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access | Micro Loan Nexus\",\"isPartOf\":{\"@id\":\"https:\/\/microloannexus.com\/#website\"},\"datePublished\":\"2023-11-07T11:02:03+00:00\",\"dateModified\":\"2023-11-07T11:02:04+00:00\",\"description\":\"There\u2019s no more half-way point for some Citibank users. If you're a retail banking and credit card customer who is active online but still get paper\",\"breadcrumb\":{\"@id\":\"https:\/\/microloannexus.com\/?p=32691#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/microloannexus.com\/?p=32691\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/microloannexus.com\/?p=32691#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/microloannexus.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/microloannexus.com\/#website\",\"url\":\"https:\/\/microloannexus.com\/\",\"name\":\"Solutions For Real\",\"description\":\"Latest Finance News and Updates\",\"publisher\":{\"@id\":\"https:\/\/microloannexus.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/microloannexus.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/microloannexus.com\/#organization\",\"name\":\"Solutions For Real\",\"url\":\"https:\/\/microloannexus.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/microloannexus.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/sf-logo-1.png\",\"contentUrl\":\"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/sf-logo-1.png\",\"width\":690,\"height\":64,\"caption\":\"Solutions For Real\"},\"image\":{\"@id\":\"https:\/\/microloannexus.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/microloannexus.com\/#\/schema\/person\/e2d3b62d35ac325be68540d68dc6660a\",\"name\":\"News Room\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/microloannexus.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1691264579-96x96.png\",\"contentUrl\":\"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1691264579-96x96.png\",\"caption\":\"News Room\"},\"sameAs\":[\"https:\/\/microloannexus.com\"],\"url\":\"https:\/\/microloannexus.com\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access | Micro Loan Nexus","description":"There\u2019s no more half-way point for some Citibank users. If you're a retail banking and credit card customer who is active online but still get paper","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/microloannexus.com\/?p=32691","og_locale":"en_US","og_type":"article","og_title":"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access | Micro Loan Nexus","og_description":"There\u2019s no more half-way point for some Citibank users. If you're a retail banking and credit card customer who is active online but still get paper","og_url":"https:\/\/microloannexus.com\/?p=32691","og_site_name":"Micro Loan Nexus","article_published_time":"2023-11-07T11:02:03+00:00","article_modified_time":"2023-11-07T11:02:04+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/10\/95cbfbd4f05a6b21474eaf61729b75b1.jpeg","type":"image\/jpeg"}],"author":"News Room","twitter_card":"summary_large_image","twitter_misc":{"Written by":"News Room","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/microloannexus.com\/?p=32691#article","isPartOf":{"@id":"https:\/\/microloannexus.com\/?p=32691"},"author":{"name":"News Room","@id":"https:\/\/microloannexus.com\/#\/schema\/person\/e2d3b62d35ac325be68540d68dc6660a"},"headline":"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access","datePublished":"2023-11-07T11:02:03+00:00","dateModified":"2023-11-07T11:02:04+00:00","mainEntityOfPage":{"@id":"https:\/\/microloannexus.com\/?p=32691"},"wordCount":349,"commentCount":0,"publisher":{"@id":"https:\/\/microloannexus.com\/#organization"},"keywords":["Featured"],"articleSection":["Personal Finance"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/microloannexus.com\/?p=32691#respond"]}]},{"@type":"WebPage","@id":"https:\/\/microloannexus.com\/?p=32691","url":"https:\/\/microloannexus.com\/?p=32691","name":"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access | Micro Loan Nexus","isPartOf":{"@id":"https:\/\/microloannexus.com\/#website"},"datePublished":"2023-11-07T11:02:03+00:00","dateModified":"2023-11-07T11:02:04+00:00","description":"There\u2019s no more half-way point for some Citibank users. If you're a retail banking and credit card customer who is active online but still get paper","breadcrumb":{"@id":"https:\/\/microloannexus.com\/?p=32691#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/microloannexus.com\/?p=32691"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/microloannexus.com\/?p=32691#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/microloannexus.com\/"},{"@type":"ListItem","position":2,"name":"Go digital or else: Citibank tells customers to ditch paper statements or lose digital access"}]},{"@type":"WebSite","@id":"https:\/\/microloannexus.com\/#website","url":"https:\/\/microloannexus.com\/","name":"Solutions For Real","description":"Latest Finance News and Updates","publisher":{"@id":"https:\/\/microloannexus.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/microloannexus.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/microloannexus.com\/#organization","name":"Solutions For Real","url":"https:\/\/microloannexus.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/microloannexus.com\/#\/schema\/logo\/image\/","url":"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/sf-logo-1.png","contentUrl":"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/sf-logo-1.png","width":690,"height":64,"caption":"Solutions For Real"},"image":{"@id":"https:\/\/microloannexus.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/microloannexus.com\/#\/schema\/person\/e2d3b62d35ac325be68540d68dc6660a","name":"News Room","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/microloannexus.com\/#\/schema\/person\/image\/","url":"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1691264579-96x96.png","contentUrl":"https:\/\/microloannexus.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1691264579-96x96.png","caption":"News Room"},"sameAs":["https:\/\/microloannexus.com"],"url":"https:\/\/microloannexus.com\/?author=1"}]}},"_links":{"self":[{"href":"https:\/\/microloannexus.com\/index.php?rest_route=\/wp\/v2\/posts\/32691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microloannexus.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microloannexus.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microloannexus.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/microloannexus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=32691"}],"version-history":[{"count":1,"href":"https:\/\/microloannexus.com\/index.php?rest_route=\/wp\/v2\/posts\/32691\/revisions"}],"predecessor-version":[{"id":32692,"href":"https:\/\/microloannexus.com\/index.php?rest_route=\/wp\/v2\/posts\/32691\/revisions\/32692"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/microloannexus.com\/index.php?rest_route=\/wp\/v2\/media\/24768"}],"wp:attachment":[{"href":"https:\/\/microloannexus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=32691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microloannexus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=32691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microloannexus.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=32691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}